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Frequently asked questions

Gambling with responsibility

Can I close my account for a while?

Yes. If you want to close your account for a while (6-12 months), choose self-exclusion. Also, you can set a cooling-off period. You won’t be able to make deposits and play during the specified period (from 1 day to 6 months), also you will be excluded from all advertising offers. Go to the “Responsible Gambling” tab on your Profile.

What tools does SpinVoyage offer to help me gamble responsibly?

We offer several tools to help you stay in control. These include setting deposit limits, loss limits, and wagering limits over daily, weekly, or monthly periods. You can also use our self-exclusion feature if you need a break from gaming.

How can I set limits on my gaming activity?

To set limits on your gaming activity, please contact our support team. They will assist you with setting deposit, loss, and session limits according to your preferences.